NHTSA Complaint #10937825 — 2011 JEEP GRAND CHEROKEE

INTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 10937825
Vehicle 2011 JEEP GRAND CHEROKEE
Component INTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VI

Consumer Description

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOME LIGHT REMAINED ILLUMINATED INDICATING THAT A DOOR WAS OPEN HOWEVER; THE DOORS WERE CLOSED AND LOCKED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) HOWEVER, THE REMEDY FOR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. PARTS DISTRIBUTION DISCONNECT.

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