NHTSA Complaint #10937687 — 2011 DODGE NITRO

WIPERS STOPPED WORKING 12/20/16. DEALERSHIP SAID IT WAS THE WIPER MOTOR AND IT WAS $300.00 TO REPAIR. WHEN THE WIPER MOTOR REPLACEMENT DIDN'T WORK WE WERE TOLD IT WAS THE TIPM AND NO RECALLS HOWEVER PREVIOUS YEARS PRIOR THERE WHERE RECALLS. THE TIPM IS GOING TO COST $936.00 PLUS THE REPAIR COST LOOKING AT ROUGH ESTIMATE OF $1,500. IT'S FORTUNATE I WAS IN MY DRIVEWAY AND NOT DRIVING IN A RAIN OR SNOW STORM. I HAVE BEEN WITHOUT A VEHICLE FOR A WEEK, A MAJOR INCONVENIENCE GETTING BACK AND FORTH TO WORK. NOT SURE HOW AN INVESTIGATION WAS CLOSED AND DENIED THAT THERE WERE ANY SAFETY ISSUES WITH THE TIPM ON THE 2011 MODEL. I HAVE READ MANY COMPLAINTS CONCERNING THE TIPM. *TR