NHTSA Complaint #10937424 β€” 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10937424
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

MY CAR STARTED ACTING UP WHEN THE CHECK ENGINE LIGHT CAME ON. IT HAS RUN AT LOWER SPEEDS , SPUTTERING AND SEEMS TO HAVE LOSS OF POWER WHILE DRIVING IN LOCAL CONDITIONS NO MORE THAN 15 MILES OR SO. I CALLED FORD WHERE I PURCHASED THE VEHICLE, AND THEY OFFERED TO TOW IT. AT FIRST THEY MADE IT SEEM LIKE EVERYTHING IS COVERED, AND NOW ITS 2 WEEKS LATER AFTER THEM TELLING ME ITS SOME SORT OF SENSOR THAT NEEDS TO BE REPLACED AND THE COST IS 1100 DOLLARS, THE CAR IS 3 YEARS OLD WITH 30000 MILES ON IT , THEY WILL NOT FIX THE CAR UNTIL PAYMENT IS MADE. IT SEEMS THAT ITS AN ISSUE THEY SHOULD HAVE TO FIX ON THERE DIME NOT MINE. *TR

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