NHTSA Complaint #10937275 — 2009 BUICK LUCERNE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10937275
Vehicle	2009 BUICK LUCERNE
Component	STRUCTURE:BODY
Date of Incident	December 21, 2016
Date Filed	December 23, 2016
Mileage	122,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

INTERIOR DRIVER DOOR LEVER BROKE 3RD TIME IN SAME LOCATION. THIS WAS A REPLACEMENT FOR A REPLACEMENT PURCHASED IN APRIL 2016. SAME AT BREAKING POINT. MATERIAL AND DESIGN IS VERY POOR. DRIVER IS TRAPPED IN CAR WITHOUT A WAY TO RAPIDLY OPEN THE DOOR IN AN EMERGENCY TO ESCAPE. REPLACEMENTS PARTS ARE HARD TO FIND INDICATING THIS PART FAILS OFTEN. OTHER DOOR LEVER PARTS ON OTHER DOORS IN THIS CAR ARE READILY AVAILABLE.

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