NHTSA Complaint #10937119 — 2014 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10937119
Vehicle	2014 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	December 3, 2016
Date Filed	December 22, 2016
Mileage	36,791 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAD A BIG RAIN STORM ABOUT 3 WEEKS AGO THAT BROUGHT AROUND 8 INCHES OF RAIN INTO MY AREA. THERE WAS A FACTORY DEFECT WITH THE THIRD BRAKE LIGHT AND SATELLITE RADIO ANTENNA SEALS THAT ALOUD WATER TO ENTER THE CAB OF THE TRUCK. EVERYTHING IN THE CAB OF THE TRUCK WAS SOAKED. I HAD 6 INCHES ON STANDING WATER IN THE COMPARTMENTS. WHEN I DROVE THE TRUCK AFTER 3 DAYS OF RAINING WATER BEGAN TO POUR OUT FROM THE HEADLINER ONTO THE DASHBOARD. DODGE REFUSED TO DO ANYTHING WITH THE RAM BECAUSE IT WAS 700 MILES OUT OF THE WARRANTY. A WEEK AFTER THE STORM, I STARTED THE RAM TO WARM UP ONE MORNING AND WHEN I WENT TO GET IN THE TRUCK EVERY WARNING LIGHT WAS ON, IT WAS BEEPING, I COULD TO SHIFT IT INTO GEAR NOR COULD I TURN THE TRUCK OFF. ONCE I STEPPED OUT OF THE TRUCK IT LOCKED THE DOORS WITH THE TRUCK STILL RUNNING AND I COULD NOT UNLOCK THE DOORS FOR AN HOUR LATER. USAA HAS TOTAL MY RAM OUT BUT CHRYSLER HAS NOT TAKEN RESPONSIBILITY FOR THIS ISSUE. AFTER RESEARCHING ONLINE THE LEAK IS A HUGE PROBLEM DATING BACK TO 2004.

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