NHTSA Complaint #10937066 — 2012 FIAT 500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10937066
Vehicle	2012 FIAT 500
Component	ENGINE
Date of Incident	December 8, 2016
Date Filed	December 22, 2016
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I HAD BEEN SMELLING BURNING OIL FROM MY CAR WHILE PARKED FOR A PERIOD OF MONTHS AFTER MY LATEST OIL CHANGE AT THE DEALERSHIP. I DID NOT SEE ANY DRIPPING ON THE GROUND AND ASSUMED IT WAS A SLOPPY OIL CHANGE WITH RESIDUAL OIL BURNING AWAY IN THE ENGINE BAY. DURING A NORMAL OIL CHANGE AROUND 37,000 MILES THE DEALER INFORMED ME THE REAR MAIN SEAL ON MY FIAT 500 WENT OUT AND THAT THE REPAIRS WOULD BE UPWARDS OF $1,000. I RESEARCHED ONLINE AND FOUND OUT MANY FIAT 500S MANUFACTURED FROM 2012 HAD THIS ISSUE OCCUR AT VERY LOW MILES. THE DEALER INFORMED ME MY 4 YEAR/50,000 MILE WARRANTY HAD RUN OUT IN JUNE 2016 AND THAT I MUST PAY THE COSTS. I ENDED UP PAYING OVER $1,100.

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