NHTSA Complaint #10936689 — 2016 HONDA ACCORD

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 10936689
Vehicle 2016 HONDA ACCORD
Component SEATS
Date of Incident
Date Filed
Mileage 100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I WENT TO A BODY WORKER YESTERDAY BECAUSE MY LOWER AND UPPER BACK AND LEGS WERE IN SUCH PAIN. I TRIED PLACING PILLOWS AND TOWELS IN STRATEGIC PLACES, AND I JUST ORDERED A VARIETY OF LUMBAR SUPPORT / CUSHIONS TO TRY TO ALLEVIATE THE PAIN. I CANNOT BELIEVE THAT I JUST SPENT $33,000 FOR THIS CAR AND CANNOT DRIVE IT FOR MORE THAN 15 MINUTES BEFORE EXPERIENCING EXCRUCIATING PAIN. I HAVE JUST OVER 1,100 MILES ON IT AND HAVE NO IDEA WHAT TO DO. I TRIED ADJUSTING THE DRIVER SEAT POSITIONS: FORWARD/BACK, UP/DOWN, ANGLED/LEVELED THE SEAT, ADJUSTED THE LUMBER SUPPORT TO MORE/LESS PRONOUNCED POSITIONS, WITHOUT FINDING A POSITION THAT ALLEVIATES THE PAIN. ALSO, WHEN I TRY TO ADJUST THE STEERING WHEEL TO SEE IF ARM POSITION MIGHT BE PART OF THE PROBLEM, IT LANDS EITHER HIGH, OR IF I LOWER IT, THE WHEEL BLOCKS THE SPEEDOMETER IN THE RANGE 55-85 MI/HR. MY PREVIOUS VEHICLE, A DODGE GRAND CARAVAN, HAD WONDERFUL SEATS. I THOUGHT I WAS "MOVING ON UP" WITH A RELIABLE HONDA ACCORD.IN FACT, I NEVER HAD A COMFORT PROBLEM WITH ANY OTHER VEHICLE I HAVE OWNED IN THE PAST 40 YEARS. PLEASE HELP ME FIND A SOLUTION. *TR

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