NHTSA Complaint #10936404 — 2015 CHEVROLET TAHOE

CONDENSER WENT OUT. I HAVE A LITTLE OVER 39,000 MILES ON THIS VEHICLE AND JUST HAD TO PUT IT IN THE SHOP FOR THE CONDENSER TO BE REPLACED. I CONTACTED 2 DIFFERENT DEALERSHIPS AND BOTH HAVE TOLD ME THEY HAVE HAD TO REPLACE SEVERAL DEFECTIVE CONDENSERS. TO ME, THIS SAYS THAT GM IS AWARE OF THE ISSUE YET IS MAKING NO ATTEMPT TO RECALL THE DEFECTIVE PART. I AM ATTACHING A PHOTO TO SHOW THE LEAK IS AT A SAUDER LINE AND NOT DUE TO EXTERNAL DAMAGE. HAD A ROCK OR OTHER FOREIGN OBJECT HIT THE CONDENSER MY INSURANCE WOULD HAVE PAID FOR THIS SINCE IT WOULD BE CONSIDERED COMPREHENSIVE BUT THE TECH AT THE DEALERSHIP TOLD ME THAT IT WAS NOT DUE TO EXTERNAL DAMAGE, IT WAS DEFECTIVE. THE DARK SPOT AT THE BOTTOM OF THE PHOTO IS WHERE THE LEAK WAS & IT WAS COMING FROM THAT SEAM/SAUDER LINE.