NHTSA Complaint #10936143 — 2011 FORD FUSION

I PURCHASED A 2011 FORD FUSION ON 12/14/16. IT HAD A HALF TANK OF GAS IN IT WHEN I TOOK DELIVERY. I FILLED THE TANK ON 12/15/16. AFTER DRIVING IT, I NOTICED A STRONG SMELL OF FUEL FOR ABOUT THE TOP 1/8 OF THE TANK. DUE TO A LOT OF SNOW AND ICE WE HAVE HAD, I HAVE NOT BEEN ABLE TO TELL IF THERE IS ACTUALLY ANY FUEL LEAKING ONTO THE GROUND BUT THE ODOR IS THERE ONCE THE CAR IS PARKED AFTER DRIVING. THERE IS A KNOWN RECALL OF ALMOST A HALF MILLION 2010/2011 FORD FUSIONS AND MERCURY MILANS FOR THIS EXACT PROBLEM. MY VEHICLE WAS MANUFACTURED WITHIN THE DATES OF THE RECALLED VEHICLES. I CONTACTED FORD AND THEY STATED THAT MY VEHICLE IS NOT PART OF THIS RECALL. THEY ARE NOT WILLING TO ASSIST ME WITH DIAGNOSTIC TESTING OR REPAIR AT THIS TIME. THEY INFORMED ME THAT I SHOULD FILE A COMPLAINT REGARDING MY SITUATION WITH NHTSA. I WOULD GREATLY APPRECIATE ANY ASSISTANCE YOU COULD OFFER WITH HAVING MY VEHICLE INCLUDED AS PART OF THIS RECALL. I HAVE TWO YOUNG CHILDREN AND NEED A SAFE VEHICLE TO BE ABLE TO TRANSPORT THEM IN DAILY. I DO NOT FEEL THIS VEHICLE IS SAFE FOR THEM TO TRAVEL IN AND I DO NOT HAVE CASH READILY AVAILABLE FOR THIS VERY EXPENSIVE REPLACEMENT OF THE FUEL SYSTEM THAT SHOULD BE COVERED UNDER A KNOWN RECALL. *TR