NHTSA Complaint #10935862 — 2014 CADILLAC SRX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10935862
Vehicle	2014 CADILLAC SRX
Component	UNKNOWN OR OTHER
Date of Incident	November 16, 2016
Date Filed	December 16, 2016
Mileage	12,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

INFORMATION CENTER CADILLAC CUE DOES NOT OPERATE. BROUGHT TO DEALER ON 11/17/2016 AND WAS TOLD 30 DAYS TO SEVERAL MONTHS ON BACK ORDER. TODAY IS 12/16/2016 CALLED DEALER NO ESTIMATED COMPLETION TIME. CALLED CADILLAC SAME ANSWER. THE CADILLAC CUE CONTROLS A/C, HEAT, RADIO AND ALL THE ACCESSORIES. DOES THIS FALL UNDER THE LEMON LAW? I HAVE BREATHING PROBLEMS AND CAN'T SAFELY DRIVE THIS VEHICLE. TEMPERATURES THIS WEEKEND WILL BE -12 DEGREES FAHRENHEIT. PLEASE ADVISE WHAT ACTIONS I CAN TAKE TO RESOLVE THIS ISSUE ASAP.

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