NHTSA Complaint #10935602 — 2009 LINCOLN MKX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10935602
Vehicle	2009 LINCOLN MKX
Component	UNKNOWN OR OTHER
Date of Incident	September 23, 2016
Date Filed	December 16, 2016
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

SYNC RADIO. EVERY ONCE IN A WHILE, WITHOUT WARNING, THE RADIO WILL SUDDENLY EMIT AN EXTREMELY LOUD EXPLOSION NOISE, ENOUGH TO STARTLE YOU TO JERK THE WHEEL AND LEAVING YOUR EARS RINGING. THIS HAS HAPPENED TO US THREE TIMES SINCE OWNING THE VEHICLE. ONCE ON A LOCAL HIGHWAY AND TWICE ON THE FREEWAY. AT ALL TIMES WAS THE VEHICLE BEING DRIVEN IN A STRAIGHT LINE. RESEARCH ONLINE SHOWS MANY COMPLAINTS AS THIS APPEARS IS A COMMON PROBLEM WITH THE SYNC RADIO AND LINCOLN HAS NO RESOLUTION. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. *TR

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