NHTSA Complaint #10935471 — 1999 HARLEY-DAVIDSON FLHTCUI

TL* THE CONTACT OWNED A 1999 HARLEY-DAVIDSON ELECTRA GLIDE ULTRA FLHTCUI. WHILE DRIVING VARIOUS SPEEDS, THE MOTORCYCLE STALLED WITHOUT WARNING. AS A RESULT OF THE FAILURE, THE CONTACT LOST CONTROL AND FLIPPED THE MOTORCYCLE. THE DRIVER AND PASSENGER WERE INJURED, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS PLACED IN A MEDICALLY INDUCED COMA DUE TO THE CRASH. A POLICE REPORT WAS FILED. THE MOTORCYCLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP AND LATER DEEMED DESTROYED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MOTORCYCLE WAS TAKEN TO THE DEALER PRIOR TO THE FAILURE FOR DIAGNOSTIC TESTING, BUT THE SPECIFICS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V134000 (ELECTRICAL SYSTEM), BUT THE MANUFACTURER AND DEALER REFUSED TO PERFORM THE REPAIR. THE DEALER STATED THAT THE MOTORCYCLE WAS NOT SUPPOSED TO BE INCLUDED IN THE RECALL CAMPAIGN; HOWEVER, THE VIN WAS INCLUDED AND THE RECALL WAS INCOMPLETE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.