NHTSA Complaint #10935437 — 2009 HYUNDAI SANTA FE

TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE HESITATED AND THE ENGINE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS WERE AFTERMARKET AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,371.