NHTSA Complaint #10935206 — 2000 BUICK PARK AVENUE LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	10935206
Vehicle	2000 BUICK PARK AVENUE
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	March 9, 2015
Date Filed	December 14, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT THE DOOR LATCHES FRACTURED INTERNALLY. THE FRONT PASSENGER AND REAR DRIVER'S SIDE DOORS FAILED TO OPERATE. THE CONTACT WAS ONLY ABLE TO OPEN THE DOORS FROM INSIDE THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT WAS UNABLE TO PROVIDE AN APPOINTMENT IN A REASONABLE TIME FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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