NHTSA Complaint #10935169 — 2010 FORD FUSION

SINCE PURCHASING MY CERTIFIED PREOWNED 2010 FORD FUSION I HAVE HAD 6 SEPARATE OCCASIONS WHERE 1-2 WHEEL STUDS BROKE OFF COMPLETELY FROM THE WHEEL. THE LAST INCIDENT I HAD 4 OUT OF THE 5 BREAK OFF AND HAD TO HAVE MY CAR TOWED TO THE DEALERSHIP. I CONTACTED FORD CONCERNING THIS ISSUE ON THE THIRD OCCASION OF ME REPLACING THE STUDS. THEY GAVE ME AN INCIDENT # AND TOLD ME TO GIVE IT TO THE DEALERSHIP WHEN THEY FIXED THE WHEEL. AFTER GIVING THE DEALERSHIP ASSOCIATE THE NUMBER SHE EXPLAINED THAT IT HAD BEEN DENIED BY FORD STATING THERE HAD BEEN A RECALL BUT MY WHEEL WAS NOT THE RIGHT SIZE. THE DEALERSHIP STILL REPLACED THE STUDS FOR FREE AS A COURTESY TO ME. THIS LAST TIME I STOPPED AT A STOP SIGN THEN TURNED LEFT ONTO A HIGHWAY AND AS SOON AS I TURNED THE STUD BROKE OFF AND I RAN OVER IT.I HAVE ALSO HAD THEM BREAK OFF DRIVING DOWN THE INTERSTATE AND HIT THE SIDE OF MY CAR. THE MOST CURRENT INCIDENT HAPPENED YESTERDAY 12/12/2016 WITH THE CAR BEING TOWED TO THE DEALERSHIP ON 12/13/2016. *TR