NHTSA Complaint #10935009 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10935009
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	December 12, 2016
Date Filed	December 13, 2016
Mileage	96,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

2009 FORD ESCAPE HAS A SENSOR FAILURE AND TURNED OFF POWER STEERING ASSIST WHILE DRIVING AND IN MOTION ON A STREET. THE STEERING SUDDENLY BECAME VERY HARD TO STEER AT A TIME WHEN I DID NOT EXPECT THIS. THERE WAS A RECALL ON THIS FAILURE A FEW YEARS AGO AND THE FAILURE HAS HAPPENED AGAIN. WHY IS FORD HAVE SOFTWARE ISSUES THAT ARE ALLOWED TO TURN OFF CRITICAL SYSTEMS (SAFETY) SUCH AS STEERING BECAUSE OF ANY SENSOR FAILURE. THIS SYSTEM SHOULD FAIL SAFE AND NEVER BE TURNING OFF SYSTEMS SUCH AS STEERING OR BRAKING!!!! THEY SHOULD ONLY BE ALLOWED TO MONITOR OR ASSIST AREAS SUCH AS STEERING OR BRAKING BUT ANY FAILURE SHOULD NEVER TURN OFF THOSE SYSTEMS; IT IS A SERIOUS SAFETY HAZARD WHILE DRIVING!!! *TR

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