NHTSA Complaint #10934694 — 2012 FORD F-250

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10934694
Vehicle	2012 FORD F-250
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 21, 2016
Date Filed	December 12, 2016
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I GOT ON THE HIGHWAY AND WAS DOING A TURNAROUND WHEN I ACCELERATED TO ENTER THE HIGHWAY LANES A WARNING LIGHT THAT SAID REDUCED ENGINE POWER APPEARED ON MY DASH. APPROXIMATELY 200' LATER MY TRUCK DIED ON THE HIGHWAY. MY HIGH PRESSURE FUEL PUMP WENT OUT AND APPARENTLY DISINTEGRATED SENDING ALUMINUM SHAVINGS THROUGHOUT MY ENTIRE FUEL SYSTEM. THE FIX IS TO REPLACE THE ENTIRE FUEL SYSTEM AT A COST OF $11,200. THE FORD COMPANY IS CLAIMING THE FUEL WAS CONTAMINATED AND CAUSED THE PUMP TO RUST AND GO OUT. I HAVE NEVER GOT A WATER IN FUEL WARNING LIGHT ON MY TRUCK AND HAVE HAD ALL THE REQUIRED MAINTENANCE DONE ON THE TRUCK. THE INSURANCE COMPANY HAD A LAB DO A SAMPLE OF THE FUEL IN MY TRUCK AND THE FUEL MET ALL THE ASTM REQUIREMENTS. *TR

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