NHTSA Complaint #10934477 — 1997 TOYOTA TACOMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10934477
Vehicle	1997 TOYOTA TACOMA
Component	STRUCTURE:BODY
Date of Incident	December 3, 2016
Date Filed	December 10, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE TRUCK HAD BEEN RIDING ROUGHER ON THE ROADS WHEN FAMILY FOLLOWING ONE DAY NOTICED THE TRUCK LEANING LEFT. IT WAS BROUGHT TO THE REPAIR SHOP THINKING IT WAS A SUSPENSION PROBLEM. IT ENDED UP BEING MAJOR RUST AND CORROSION TO THE FRAME THAT WAS SO BAD THERE WAS NO STRUCTURAL SUPPORT OF THE STRUTS AND SPRINGS. OWNER OF THE AUTO SHOP AS WELL AS A BODY REPAIR SHOP IT WAS TAKEN TO SAID I WAS EXTREMELY LUCKY THERE WAS NO WRECK OR INJURY. THE PROBLEMS ARE SO EXTENSIVE THAT IT IS NOT SAFE TO DRIVE. NOW I AM STUCK WITH A TOYOTA TRUCK THAT SHOULD HAVE LASTED EASILY ANOTHER 100,000 MILES. THE FRAME WAS EXPECTED TO LAST LONGER THEN THE TRUCK WHEN PURCHASED AS TOYOTA USED TO BE A GOOD COMPANY AND PRODUCT. MY FIRST TRUCK WAS A TOYOTA BACK IN 1976. THERE WAS A RECALL THAT I WAS NEVER NOTIFIED OF REGARDING THIS PROBLEM. THE PERSONAL AND FINANCIAL IMPACT THIS HAS CAUSED IS SIGNIFICANT. TOYOTA NEEDS TO MAKE RESTITUTION AS EVIDENCE INDICATES IT HAS BEEN A LONG STANDING PROBLEM WITH CHEAPER/INFERIOR FRAMES USED BY TOYOTA GOING BACK SEVERAL YEARS. THE CURRENT MILEAGE IS 188,000, BUT THE PROBLEMS HAS EXISTED FOR AWHILE BASED ON THE AMOUNT OF DAMAGE.

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