NHTSA Complaint #10933999 — 2012 FORD F-150

WHILE DRIVING I HEARD A LOUD POP FOLLOWED BY A STRONG SMELL INSIDE THE CAB OF THE TRUCK. EARLIER IN THE DAY I HAD USED THE REAR DEFROSTER AND WHEN I TRIED TO USE IT JUST BEFORE THIS LOUD POP, THE LIGHT ON THE DASH BUTTON WOULD NOT COME ON. UNBEKNOWNST TO BE AT THE TIME, AS IT WAS DARK OUT, 1/3 OF MY REAR WINDOW HAD SHATTERED. THE NEXT DAY IN THE LIGHT I FOUND THE WINDOW DAMAGE. THE WINDOW CLEARLY EXPLODED OUTWARD, AS THE REMAINING GLASS WAS PUSHING OUTWARD AND THE BROKEN GLASS WAS IN THE BED OF THE TRUCK. FORD REFUSES TO REPAIR THE ISSUE, AS IT SAYS IT IS GLASS, BUT IT SEEMS CLEAR THE DEFROSTER HAS A ROLE IN CAUSING THE GLASS TO BREAK, EVIDENCED BY THE NO LONGER FUNCTIONING BUTTON AND THE BURNING SMELL WHEN IT HAPPENED. *TR