NHTSA Complaint #10933852 — 2013 FORD FUSION

FORD DOOR LATCH ISSUE. DOOR IS VERY DIFFICULT TO LATCH SHUT, EVEN WHEN THE DOOR DOES LATCH SHUT, IT HAS A FREQUENT HABIT OF POPPING OPEN WHILE DRIVING DOWN THE ROAD. I HAVE NOTIFIED FORD OF THE ISSUE. FORD HAS REFUSED TO RESOLVE THE ISSUE EVEN THOUGH THEY HAVE A RECALL ON THESE VEHICLES FOR THIS PROBLEM BUT MINE IS NOT ON THE RECALL LIST. THIS IS THE SECOND FORD I HAVE OWNED THAT HAS HAD THE SAME ISSUE AS OTHER VEHICLES THAT WERE ON THE RECALL LIST BUT MINE WERE NOT. VERY DISSATISFIED WITH FORD, THEIR PRODUCT, AND THERE CUSTOMER RELATIONS FOR NOT GETTING THIS RESOLVED. NEVER AGAIN SHALL I OWN ANOTHER FORD PRODUCT. BUYERS BEWARE, IF YOU PURCHASE A FORD, IT WILL LIKELY HAVE SAFETY ISSUES AND NO, THEY WILL NOT FIX IT FOR YOU. BY THE WAY, THE DOOR LATCH NEEDED TO FIX THE ISSUE IS MONOPOLIZED BY THE FORD MOTOR COMPANY. WHAT SEEMS TO BE A CHEAP FOREIGN MADE $5 PRODUCT IS A WHOPPING $186 FROM FORD. AGAIN, BUYER BEWARE. *TR