NHTSA Complaint #10933797 — 2014 SUBARU LEGACY

12/7/16 I HAVE HAD A PROBLEM TWICE WHEN I HAD NO CONTROL OF THE STEERING WHEEL. I REPORT'D IT TO THE DEALERSHIP IN RACINE, WI. THEY DID NOT SEEM CONCERN'D. SOME ONE STATED THEY HAD NEVER HEARD OF ITS OCCURRING PRIOR TO MY STATEMENT TO THEM. ANOTHER STATED IT WAS NOT DANGEROUS. I STATED IT WAS TO ME. I BELIEVE HE WAS THE LEAD SALESMAN. BOTH TIMES WERE SCARY TO ME. THERE IS SOME TYPE OF DEVICE IN TWO PLACES ON THE STEERING WHEEL. THEY SEEM TO BE "PLASTIC" & ARE CLOSE TO A RECTANGULAR/SQUARE SHAPE. I BELIEVE ONE HAS A MINUS SIGN ON THE LEFT & A PLUS SIGN ON THE RIGHT. I BELIEVE THEY ARE THERE IF I SHOULD DECIDE TO DRIVE IN THE MANUAL POSITION INSTEAD OF THE AUTOMATIC POSITION. EACH TIME THIS OCCURRED, THIS DEVICE SOMEHOW ENDED UP IN MY COAT OR JACKET POCKET & PREVENT'D ME FROM HAVING CONTROL OF THE STEERING WHEEL. THE CAR TURN'D TOO FAR TO THE LEFT, TAKING ME OVER THE CENTER LINE. LUCKILY THERE WAS NO ONE COMING IN THE OTHER DIRECTION WHEN I BRAKED. THE SECOND TIME IT OCCURRED, I WAS ON THE TOP SECTION OF THE RAMP PARKING LOT WHERE I VOLUNTEER AT THE HOSPITAL. I WAS WEARING A DIFFERENT COAT THIS TIME FROM THE ONE I WORE THE FIRST TIME. THE VEHICLE WAS IN MOTION BOTH TIMES WHEN I HAD NO CONTROL. I HAD ASK'D AT THE RACINE DEALERSHIP IF THEY COULD BE REMOVED. THE LEAD SALESMAN STATED "NO". I HAVE NOT REPORT'D THE SECOND INCIDENT TO THEM DUE TO THEIR CAVALIER ATTITUDE. THIS DEALERSHIP HAS RELOCATED TO KENOSHA, WI. I HAVE ALSO SWITCH'D TO A DIFFERENT SERVICE CENTER IN MILWAUKEE, WI. ( SCHLOSSMAN'S )--- DUE TO THE SAME REASON. I DO NOT KNOW HOW TO UPLOAD & MY PRINTER IS NOT WORKING. I APOLOGIZE, THIS IS THE BEST I CAN DO FOR YOU. THANK YOU FOR THIS OPPORTUNITY TO REPORT THESE INCIDENTS TO YOU. I APPRECIATE IT & AM GRATEFUL FOR IT. *TR