NHTSA Complaint #10930238 — 2013 FORD FLEX
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10930238 |
| Vehicle | 2013 FORD FLEX |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 100,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
MY FLEX PTU SYSTEM HAD TO BE REPLACED BECAUSE IT FELL APART WHILE DRIVING. THERE WAS A LOUD BOOM THEN SEVERE GRINDING WHEN I TRIED TO ACCELERATE. THE MECHANIC SAID THIS PROBLEM HAPPENS SO OFTEN WITH FORD AWD SYSTEMS THAT THEY KEEP THEM IN STOCK. I CONTACTED FORD DIRECTLY TO COMPLAIN AND FIND WHAT THEY WERE DOING ABOUT IT. I WAS ADVISED THERE WAS NOTHING THEY COULD DO AND THAT I SHOULD FILE A COMPLAINT WITH YOU. THE COST TO REPAIR MY VEHICLE WILL BE $1500. THAT IS NOT A MINOR FIX AND I BELIEVE FORD SHOULD BE DOING SOMETHING ABOUT THIS. *TR
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