NHTSA Complaint #10929662 — 2009 FORD ESCAPE

MY ELECTRONIC ASSISTED POWER STEERING STARTED MALFUNCTIONING IN6/16, IOT WOULD RESET ITSELF SOME AT FIRST BUT BY 7/16 IT TOTALLY QUIT. I TOOK IT TO A MECHANIC WHO WAS UNABLE TO REPAIR IT, TOOK IT BACK TO THE PLACE I PURCHASED IT, THEIR COMPUTER WOULDN'T TALK TO MINE. I THEN TOOK IS TO W W FORD DEALER IN SEARCY, AR WHERE THEY ADVISED IT WAS A RECALL COMPUTER UPDATE THAT THEY HAD ALREADY PERFORMED LAST YEAR WHEN THE FUEL SYSTEM QUIT & HAD TO BE UPDATED. THEY REFUSED TO LOOK AT IT, REFUSED TO HOOK IT UP TO THEIR DIAGNOSTICS COMPUTER AND I'VE BEEN STUCK "STRONG ARM STEERING SINCE.