NHTSA Complaint #10928789 — 2010 GMC ACADIA

MY WIFE'S GMC ACADIA SHUT DOWN WHILE DRIVING DOWN EXPRESSWAY AND LOST ALL POWER AND THREW A CEL. THE DIAGNOSIS FROM THE DEALER MECHANICS WAS A STRETCHED TIMING CHAIN. I WAS TOLD THIS IS COMMON AND A SCHEDULED MAINTENANCE PART BUT NOWHERE IN MY MANUAL DOES IT STATE THIS. ALSO I CONTACTED GM CORPORATE TO SEE IF I COULD GET HELP IT BEING A SAFETY ISSUE FOR THE SHUT DOWN AND WAS TOLD IT WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY COULD DO. MY VEHICLE HAS APPROXIMATELY 149,000 MILES NOW I HAVE TO PAY OVER $2000 TO FIX A KNOWN ISSUE BUT THE REAL PROBLEM WAS THE UNEXPECTED SHUTDOWN AND LOSS OF CONTROL IN THE MIDDLE OF RUSH HOUR TRAFFIC IN A RAIN STORM. FORTUNATELY MY WIFE'S QUICK THINKING GOT HER TO SAFETY BUT COULD HAVE BEEN MUCH WORSE IF SHE WOULD HAVE LOST POWER IN THE MIDDLE OF A BUSY INTERSECTION OR AN ON RAMP SHE COULD HAVE BEEN SEVERELY INJURED. I WOULD LIKE TO SEE THESE PROBLEMS RESOLVED. *TR