NHTSA Complaint #10928694 — 2013 FORD C-MAX HYBRID

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10928694
Vehicle	2013 FORD C-MAX HYBRID
Component	AIR BAGS
Date of Incident	November 23, 2016
Date Filed	November 30, 2016
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE DEALER LOCATED IN MENA REGION JORDAN, NOT WORKING OR COOPERATE AS WELL. MOST RECALLS HE SAID NO NEED TO DO IT AND CLAIM THAT NO PARTS AVAILABLE AND ITS NEED MORE THAN 45 DAYS TO BE AVAILABLE AND AFTER 45 DAYS HE SAID STILL NOTHING COME BACK AFTER A MONTH ETC... AND WE ARE ALL CUSTOMERS FACING PROBLEM IN CONTACTING THEN AND THE WAYS THEY ARE TREAT US IN IT IS NOT PROFESSIONAL. NOT FEEL (NOT ONLY ME) THAT THE HAVE PROFESSIONAL TEAM, I WANT TO DO ALL RECALLS BUT AFFAIR IF THEY DID MOST PROBABLY THEY WILL MAKE NEW ISSUE AND START PAID FOR SOMETHING WRONG THEY MADE :(

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#10579342 — April 12, 2014 — THE WIFE JUMPED A CURB WHILE PARKING AND THE CMAX RAN INTO A BRICK PILLAR CAUSING DAMAGE TO THE FRONT END, THE AIRBAG...

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