NHTSA Complaint #10928563 — 2011 CHEVROLET CRUZE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10928563
Vehicle	2011 CHEVROLET CRUZE
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2013
Date Filed	November 29, 2016
Mileage	36,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT A BURNING ODOR EMITTED INTO THE VEHICLE THROUGH THE HEATING AND AIR CONDITIONING SYSTEMS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER SEVERAL TIMES; HOWEVER, THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE.

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