NHTSA Complaint #10927798 — 2015 GMC ACADIA

WE HAVE A 2015 GMC ACADIA SLE-2 WITH PROJECTOR HEADLIGHTS. WE CAN ONLY SEE ABOUT 50-75 FT. AHEAD WITH LOW BEAMS, THERE IS A DARK LINE AT HOOD LEVEL WHERE THE LIGHT CUTS OF INTO DARKNESS. THE LIGHT BOUNCES UP AND DOWN WHEN DRIVING THIS IS VERY DISTRACTING AND DANGEROUS. IT IS DIFFICULT TO SEE THE SHOULDER OF THE ROAD, I DID NOT SEE A PEDESTRIAN UNTIL HE WAS RIGHT BESIDE ME. THE HIGH BEAMS ARE ABOUT THE SAME AS THE LOW BEAMS IN OUR PREVIOUS VEHICLE (2010 GMC TERRAIN). I CONTACTED OUR DEALER WHO SAID THERE WAS NO RECALL OR TSB REGARDING OUR PROBLEM. THE SERVICE MANAGER SAID HE WILL TRY TO ADJUST THE AIM OF THE HEADLIGHTS. HE STATED HE HAD DONE THIS WITH OTHER CUSTOMERS BUT IT WAS NOT A FIX FOR THE PROBLEM IT MAY ONLY HELP A LITTLE. I SAW SIMILAR COMPLAINTS ON CARCOMPLAINTS.COM. WE FEEL THIS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. WE FEEL SOMEONE SHOULD DRIVE THIS VEHICLE IN A DARK RURAL AREA (WHERE WE LIVE AND DRIVE MOST OFTEN) AND THEY WOULD SEE THE PROBLEM!!!