NHTSA Complaint #10927620 — 2012 FORD FOCUS

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) issue reported to NHTSA

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Complaint Details

ODI Number	10927620
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Date of Incident	November 21, 2016
Date Filed	November 23, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

RECALL OF PCM/TMC RECALL 15B22 - I DO NOT UNDERSTAND IF A PART IS ON A RECALL TO BE REPLACED WHY IS A MILEAGE RESTRICTION PLACED ON THE VEHICLE? I TOOK MY CAR TO DEALERSHIP FOR A FAILED RECALLED PART AND I HAD TO PAY FOR THE PART AND THE INSTALLATION!! I COMMUTE OVER A HUNDRED MILES ROUND TRIP EACH DAY TO WORK BY JULY 2016 I HAD ALREADY REACHED THE 150,000 MILE MARK. MY FAMILY HAS BEEN A FORD OWNER'S FOR OVER 35 YEARS. WE OWN 3 FORD VEHICLES TODAY. INCLUDING THE ONE IN REFERENCE. I PLEAD WITH YOU TO HELP WITH THE COST OF THIS. PLEASE FEEL FREE TO CONTACT ME ANYTIME AT [XXX]. THANK YOU, [XXX] MAY YOU AND YOURS HAVE A BLESSED THANKSGIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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