NHTSA Complaint #10927547 — 2010 GMC ACADIA

CHECK ENGINE LIGHT: TIMING CHAINS STRETCHED. CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP WHERE I HAVE SERVICE PERFORMED. THE SERVICE REPRESENTATIVE INFORMED ME THIS WAS A STRETCHED TIMING CHAIN ISSUE - A COMMON ISSUE WITH GMC ACADIAS. I WAS INFORMED THAT IF/WHEN IT "BREAKS", I CAN LOSE POWER TO THE VEHICLE WHILE DRIVING. I ASKED ANOTHER REPAIR CENTER FOR A SECOND OPINION AND WHILE INFORMING THE SERVICE TECHNICIAN OF HAVING A TIMING CHAIN PROBLEM ON MY VEHICLE (WITHOUT PROVIDING MAKE/MODEL OF VEHICLE), THE SERVICE TECHNICIAN GUESSED THAT I HAD A GMC ACADIA AS THIS WAS A COMMON PROBLEM WITH THEM. I CHECKED MY WARRANTIES AS I CURRENTLY HAVE 103,000 MILES. NONE OF MY ACTIVE WARRANTIES COVER IT. I CALLED GMC DIRECTLY AND WAS INFORMED BY THE CUSTOMER SERVICE REPRESENTATIVE THAT THEY ARE AWARE THIS IS AN ISSUE BUT IT HAS NOT REACHED A LEVEL TO WHICH GMC WILL EXTEND ANY TYPE OF SPECIAL COVERAGE FOR VEHICLES WHEN THIS FAILS. SINCE THIS IS AN EXTREMELY EXPENSIVE FIX, I AM STUCK WITH DECIDING IF I SHOULD GO IN DEBT FIXING A 6 YEAR OLD VEHICLE OR RISKING IT AND DRIVING IT UNTIL IT FAILS, POTENTIALLY LEAVING MYSELF AT RISK FOR AN ACCIDENT. THIS IS RIDICULOUS THAT IT IS A COMMON ISSUE THAT WAS ADDRESSED IN 2007 AND 2009 MODELS BUT HASN'T BEEN ADDRESSED YET FOR THE 2010 MODEL.