NHTSA Complaint #10927543 — 2001 HYUNDAI ELANTRA

TL* THE CONTACTS OWNS A 2001 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A LOUD HUMMING NOISE FROM THE FRONT PASSENGER SIDE WHEN DRIVING STRAIGHT OR MAKING RIGHT TURNS. WHEN MAKING A LEFT TURN, THE NOISE WENT AWAY. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE CONTROL ARM AND BALL JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 09V125000 (SUSPENSION); HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.