NHTSA Complaint #10927434 — 2003 FORD EXPEDITION SERVICE BRAKES

Complaint Details

ODI Number	10927434
Vehicle	2003 FORD EXPEDITION
Component	SERVICE BRAKES
Date of Incident	November 21, 2016
Date Filed	November 22, 2016
Mileage	169,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNED A 2003 FORD EXPEDITION. WHILE DRIVING 15 MPH AND MAKING A SHARP RIGHT TURN, THE BRAKES AND EMERGENCY BRAKE FAILED WITHOUT WARNING. THE VEHICLE CRASHED INTO TWO PARKED VEHICLES. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. ONE PASSENGER LOCATED IN THE REAR SEAT SUSTAINED A FRACTURED NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A HOTEL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.

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