NHTSA Complaint #10927293 — 2004 FORD ESCAPE

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10927293
Vehicle	2004 FORD ESCAPE
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	November 3, 2016
Date Filed	November 21, 2016
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE MANUFACTURER DID NOT WANT TO REPLACE THE SUBFRAME FOR FREE. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE DRIVEN LONG DISTANCES. THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 100,000.

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