NHTSA Complaint #10927273 — 2008 MINI COOPER

IN SEPTEMBER, 2013, MY 2008 MINI COOPER HARDTOP, WITH THE N12 ENGINE, HAD THE TIMING CHAIN FAIL UNDER OPERATION. THIS CAUSED THE ENGINE TO STOP, AT HIGHWAY SPEED, AFFECTING STEERING, BRAKING AND ALL ABILITY TO MANEUVER THE VEHICLE OUT OF TRAFFIC. TWO VEHICLES BARELY AVOIDED MY DISABLED VEHICLE. I CONTACTED MINI USA AND THEY REFUSED TO ACKNOWLEDGE THE FACTORY DEFECT IN THE TIMING-CHAIN TENSIONER THAT CAUSES THE TIMING CHAIN TO FAIL. I PAID OVER $8000 FOR A REPLACEMENT N12 ENGINE. WITH LESS THAN 10,000 MILES ON THE REPLACEMENT ENGINE, IN JULY, 2016, THE TIMING CHAIN FAILED AGAIN. THIS TIME THE VEHICLE WAS CROSSING A BRIDGE AND THERE WAS NO PLACE TO TRY TO PULL OFF. THE SITUATION WAS VERY DANGEROUS AND LEFT MY FAMILY VULNERABLE TO ONCOMING TRAFFIC. I CONTACTED MINI USA AGAIN, AND ALTHOUGH THEY HAVE ADMITTED TO THE TIMING CHAIN DEFECT ON THEIR N14 ENGINE, IN THE S SERIES VEHICLE, THEY STILL REFUSE TO ISSUE A RECALL FOR THE N12 ENGINES IN WHICH THE TIMING CHAIN FAILURES ARE MORE NUMEROUS. THIS DEFECT CAUSES THE VEHICLE TO BECOME INOPERABLE AT SPEED WHICH IS UNSAFE IN THE EXTREME. MINI USA NEEDS TO ISSUE A SAFETY RECALL FOR EVERY VEHICLE EQUIPPED WITH THE N12 ENGINES.