NHTSA Complaint #10927038 — 2012 JEEP GRAND CHEROKEE

I HAVEN'T HAD ANY TROUBLE WITH MY CAR. I WAS GOING TO MY DADS WHEN A BATTERY LIGHT POPPED UP. I WAS LESS THAN MILE FROM HIS HOUSE. WHEN I GOT TO HIS HOUSE I CUT THE CAR OFF SO MY DAD COULD CHECK UNDER THE HOOD BUT HE DIDN'T SEE ANYTHING WRONG WITH IT. WHEN I CRANKED THE CAR BACK UP MY RADIO WAS CUTTING ON AND OFF, I CUT THE AIR ON LOW AND IT STARTED BLOWED HEAT OUT THE DEFROST, AND THE WINDSHIELD WIPERS START GOING OFF BY THEIRSELVES. I CUT THE CAR OFF AGAIN SO IT WOULD STOP. WHEN I TRIED TO CUT THE CAR BACK ON IT WOULDN'T CRANK. MY DAD HOOKED IT UP TO A BATTERY CHARGER BECAUSE HE THOUGHT THE BATTERY WAS DEAD. WE GOT IT CRANKED AND LEFT HIS HOUSE TO TAKE IT STRAIGHT TO THE JEEP DEALERSHIP. WE GOT ABOUT A MILE DOWN THE RODE AND THE LIGHTS WERE FLICKERING, THE STEERWHEEL LOCKED UP AND THE CAR CUT OFF. UNDER THE HOOD STARTED SMOKING. WE WERE STRANDED ON THE SIDE OF THE RODE WITH MY 4 YEAR OLD SON IN THE BACK SEAT. WE HAD TWO PEOPLE STOP TO TRY AND JUMP THE BATTERY OFF BUT IT WAS COMPLETELY DEAD. WE CALLED A TOW TRUNK AND THEY TOWED IT TO THERE SHOP. THEY HOOKED UP TO THERE MACHINES AND SAID IT WAS THE ALTERNATOR. NOW I'VE PAID $800 TO GET THE ALTERNATOR REPLACED. WHEN THE ALTERNATOR WENT OUT IT FRIED MY POWER MODULE CONTROL.