NHTSA Complaint #10926693 — 2014 FIAT 500

2014, FIAT 500 L POP, HATCHBACK , AUTOMATIC SINCE I BOUGHT THIS CAR IN FEB 2015, WITH 12,000 MILES ON IT, I'VE HAD THE FOLLOWING PROBLEM. WHILE DRIVING THE TRANSMISSION IS SLOW TO RECEIVE THE INTENDED GEAR SELECTION WHICH IN TURN BRINGS A RUNNING CAR ON THE ROAD TO A NEAR COMPLETE STOP WHILE DRIVING. THIS CONDITION CAN CAUSE A FATAL ACCIDENT ON A BUSY HIGHWAY. I HAVE TAKEN IT TO THE FIAT SERVICE STATION NUMEROUS TIME SINCE THE PROBLEM WAS DETECTED. THEY HAVE CHANGED THE TRANSMISSION, REPROGRAMMED VARIOUS MODULES AND THE PROBLEM STILL REMAINS. I HAVE CONTACTED THE FIAT HEADQUARTERS NUMEROUS TIMES AND STATED MY CASE AND TOLD THEM THAT THE SERVICE STATION HAS DONE EVERYTHING AS PER THEIR RECALLS AND THE PROBLEMS STILL EXISTS AND THEY SHOULD REPLACE MY CAR WITCH IS AT 32,000 MILES AND VERY MUCH UNDER WARRANTY. THEY HAVE REFUSED TO DO SO. THEY ONLY WANT TO TRY TO FIX THE PROBLEM BUT AS GOOD AS THAT OFFER SOUNDS , ALL HAS BEEN DONE ALREADY AS PER THEIR REPAIR THEY SUGGESTED IN THEIR RECALL. I HAVE ALL THE REPAIR DOCUMENTS.