NHTSA Complaint #10926657 — 2011 GMC TERRAIN

WE HAVE A 2011 GMC TERRAIN THAT IS 91,000MILES. THIS MORNING ON THE WAY TO WORK, UNDERNEATH THE CAR JUST MAKING A HUGE CLICKING SOUND. WHEN THE CAR SLOW AND STOP, IT MAKES HUGE WHEEZING SOUND AND UNABLE TO SHIFT WHEN TRYING TO ACCELERATE. WE BROUGHT TO THE GMC DEALER RIGHT AWAY (THANK GOD, WE WERE CLOSE TO THE DEALER), AND THEY SAID WE NEED TO REPLACE TRANSMISSION AND IT COSTS $5,000!!!! THEY SAY THE FUEL LINE HAS ALL KIND OF METALS PARTICLE IN IT, SO THERE IS NO WAY OF KNOWING WHAT EXACTLY THE PROBLEM IS, IT'S BETTER OFF TO REPLACE TRANSMISSION. THIS CAR IS UNDER 91,000 MILES AND WE HAVE TO REPLACE TRANSMISSION!!! I THEN DO MORE RESEARCH ONLINE JUST TO FIND OUT THERE ARE MANY SIMILAR COMPLAINTS ABOUT GMC TERRAIN'S TRANSMISSION PROBLEMS. IT ALL WENT DOWN WITHOUT ANY WARNINGS AND THE CAR CAN'T EVEN MAKE TO 100K MILES. I BELIEVE GM AWARE OF THIS BUT CHOOSE TO NOT FIXING THIS, LEAVING THE CONSUMER TO DEAL WITH THE PROBLEM, SINCE IT HAPPENS SHORTLY AFTER THE WARRANTY EXPIRED. TRANSMISSION IS MOST IMPORTANT PART IN A CAR, IF MY CAR CAN'T EVEN MAKE TO 100K WITHOUT REPLACING TRANSMISSION, WHAT ABOUT OTHER PARTS IN THE CAR?? HOW AM I GOING TO PUT MY TRUST IN GM CAR IN THE FUTURE? WE LOVE AMERICAN CAR AND SUPPORT AMERICAN PRODUCTS, BUT IF GM COULDN'T STAND UP AND FIX THE PROBLEM, THEN WE'LL BE FORCING TO GET DIFFERENT CAR OTHER THAN GM.