NHTSA Complaint #10926296 — 2012 KIA SORENTO

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT; HOWEVER, THERE WAS AN ABNORMAL SOUND FROM THE HOOD. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE HIGHER THAN 50 MPH. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE LOCATED IN THE OIL, AND THERE WAS CATASTROPHIC ENGINE FAILURE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.