NHTSA Complaint #10926243 — 2013 VOLKSWAGEN PASSAT ENGINE

Complaint Details

ODI Number	10926243
Vehicle	2013 VOLKSWAGEN PASSAT
Component	ENGINE
Date of Incident	October 1, 2016
Date Filed	November 15, 2016
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DRIVING DOWN THE EXPRESSWAY AT 70MPH, WHEN SUDDENLY THE VEHICLE LOST POWER AND TURNED OFF. THE CAR STOPPED FUNCTIONING. IT WAS A DANGEROUS SITUATION. HAD TO SUDDENLY PULLED OVER ON A VERY BUSY HIGHWAY. WHEN THE VEHICLE CAME TO A STOP, I TRIED TO RESTART THE VEHICLE WITH NO SUCCESS. CAR WAS TOWED TO THE DEALERSHIP. I WAS INFORMED THAT IT WAS A FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP). WAS TOLD THE ENTIRE FUEL SYSTEM WOULD HAVE TO BE REPLACED. APPROXIMATE COST TO REPAIR: $5826.09. I KNOW THEY EXTENDED THE WARRANTY ON THE HPFP FOR THE 2012 PASSAT. WHAT ABOUT THE 2013?

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