NHTSA Complaint #10926026 — 2010 HYUNDAI SONATA

THE DOOR HANDLES KEEP BREAKING OFF. TWO YEARS AGO THE THE BACK PASSANGER SIDE DOOR HANDLE CAME OFF IN MY HAND WITHOUT ANY INDICATION, THERE WAS NO SNAPPING SOUND JUST A DOOR HANDLE NOT ATTACHED TO THE DOOR. WE PAID OUT OF POCKET AND GOT THIS FIXED SINCE IT IS UNSAFE SINCE EMERGENCY HELP WOULD NOT HAVE ACCESS TO THE BACK SEAT IF THE PASSENGERS WERE INCAPACITATED. THEN TODAY THE BACK DRIVER'S SIDE DOOR HANDLE CAME OFF IN MY HAND WITHOUT ANY WARNING. WE ARE ONCE AGAIN GOING TO PAY OUT OF POCKET TO HAVE THIS FIXED SINCE IT IS UNSAFE IF THERE IS AN ACCIDENT AND EMERGENCY RESPONDERS WOULD NOT BE ABLE TO GET TO ANYONE IN THE BACK SEAT, INCLUDING CHILDREN. EXCESSIVE FORCE WAS NOT USED (BARELY ANY PRESSURE WAS USED), NO SOUNDS ACCOMPANIED THE BREAKAGE, AND THERE WAS NO DAMAGE TO THE DOOR PREVIOUSLY. THERE WAS NO LEGITIMATE REASON FOR THE DOOR HANDLES TO BREAK.