NHTSA Complaint #10925566 — 2008 VOLVO XC90

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10925566
Vehicle	2008 VOLVO XC90
Component	ENGINE
Date of Incident	November 11, 2016
Date Filed	November 11, 2016
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I OWN A 2008 XC90 WITH ONLY 21000 MILES ON IT. WHILE DRIVING, WITH MY CHILD IN MY CAR, I RECEIVED A MESSAGE "REDUCED ENGINE PERFORMANCE" AND MY CAR STARTED SPUTTERING. I BARELY MADE IT HOME, GOING OVER A SMALL HILL WAS A STRUGGLE. MIND YOU, THIS HAPPENED AT NIGHT AND I WAS SCARED TO DEATH THAT I WAS GOING TO BE STRANDED ON THE SIDE OF THE ROAD WITH MY CHILD. I HAVE READ ON FORUMS THAT THIS HAS HAPPENED TO OTHER CUSTOMERS AND VOLVO CURRENTLY HAS A VOLUNTARY RECALL FOR ETM AT NO COST TO THE CONSUMER. WHEN I ENTERED MY VIN ON THE VOLVO SITE NOTHING CAME UP. THIS IS MY MODE OF TRANSPORTATION AND I AM TERRIFIED TO DRIVE IT UNTIL THIS GETS RESOLVED QUICKLY.

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