NHTSA Complaint #10925328 — 2010 MINI COOPER S

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10925328
Vehicle	2010 MINI COOPER S
Component	POWER TRAIN
Date of Incident	May 1, 2016
Date Filed	November 10, 2016
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

VEHICLE WAS IN MOTION AND MY WIFE HEARD A NOISE- CHOSE TO IGNORE NOISE. AFTER RESEARCHING THE PROBLEM I DISCOVERED THE TIMING CHAIN COULD CATASTROPHICALLY FAIL LEAVING MY WIFE ON MOUNTAIN ROADS WITH NO POWER AND LOSS OF POWER STEERING . ALTHOUGH BMW HAS BEEN AWARE OF THIS PROBLEM FOR YEARS THEY HAVE BOB AND WEAVED FIXING ONLY THOSE THEY HAVE BEEN FORCED TO, LEAVING OTHERS ,WITH THE EXACT SAME PROBLEM THE OWNERS RESPONSIBILITY.. THE DEALER CHARGED US $ 1300 TO REPAIR THE VEHICLE. OUR PARTICULAR CAR SUPPOSEDLY WAS JUST OUTSIDE THE PRODUCTION RUN CUTOFF FOR FREE REPAIR. THIS IS A SAFETY ISSUE AND ALL CARS WITH THIS POTENTIAL PROBLEM SHOULD BE RECALLED. ADDITIONALLY, CUSTOMERS SHOULD NOT HAVE TO PLAY "WHAT IS THE NOISE DETECTIVE " IN ORDER TO DISCOVER A LIFE THREATENING DEFECT. IN ADDITION TO THE RECALL BMW NEEDS TO IMMEDIATELY NOTIFY ALL EFFECTED OWNERS WITH INFORMATION ON HOW TO RECOGNIZE THE PROBLEM AND WHAT ACTION TO TAKE.

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