NHTSA Complaint #10925056 — 2008 GMC ACADIA

TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE ACCELERATING FROM A STOP SIGN AND MAKING A LEFT TURN, THE POWER STEERING FAILED. THE CONTACT CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED, BUT A RECURRING NOISE COULD BE HEARD IN THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE POWER STEERING FAILURE. THE FRONT END DAMAGE WAS REPAIRED. SEVERAL TIMES PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED REPLACEMENT. THE POWER STEERING PUMP WAS REPLACED. THE DRIVER WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 56,155. UPDATED 01/06/17*LJ UPDATED 7/5/18*JB THE CONSUMER STATED SAFETY DEFECT WAS REPAIRED. *TR