NHTSA Complaint #10924844 — 2002 HYUNDAI ELANTRA

ON OCTOBER 28TH, 2016 THE LOWER, DRIVER'S SIDE, FRONT CONTROL ARM DISINTEGRATED WHILE MY WIFE WAS DRIVING HER ELANTRA IN A PARKING LOT. SHE WAS MAKING A RIGHT TURN TO LEAVE THE LOT WHEN SHE LOST CONTROL OF THE CAR AS IT MADE A "TERRIBLE GRINDING NOISE." THE NEXT DAY I REMOVED THE WHEEL AND DISCOVERED THE CONTROL ARM WAS TORN IN TWO SECTIONS AND BADLY CORRODED. I WENT TO TWO HYUNDAI DEALERS TO TRACK DOWN A NEW PART. NEITHER DEALER MENTIONED THE FACT THAT THIS MODEL HYUNDAI HAD BEEN RECALLED FOR PRECISELY THIS PROBLEM. WHEN I LEARNED OF THIS PROBLEM I CONTACTED HYUNDAI MOTORS. THEY INFORMED ME THAT THE RECALL ONLY APPLIED TO VEHICLES PURCHASED OR REGISTERED IN THE SO-CALLED "SALT BELT" STATES. MY WIFE BOUGHT THIS CAR NEW IN COLORADO AND HAS NEVER DRIVEN IT IN THE "SALT BELT." YET IT SUFFERED THE SAME CORROSION AND FAILURE AS DESCRIBED IN THE RECALL BULLETIN. THIS IS A VERY DANGEROUS FAILURE BECAUSE THE CORROSION IS INSIDE THE CONTROL ARM AND CANNOT BE DETECTED BY A NORMAL VISUAL INSPECTION. I SUSPECT THAT THE FAILURE THAT SHOWED UP YEARS AGO IN THE "SALT BELT" CARS IS NOW APPEARING IN OLDER CARS IN OTHER PARTS OF THE COUNTRY. HYUNDAI APPARENTLY DOES NOT GIVE A [XXX]. I SUGGEST THE NHSTA IMPOSE A NATIONWIDE MANDATORY RECALL OF THESE VEHICLES. IF IT OCCURRED AT HIGHWAY SPEEDS THIS FAILURE WOULD RESULT IN IMMEDIATE LOSS OF CONTROL, RESULTING IN SEVERE INJURY OR DEATH FOR PASSENGERS IN THE CAR. THIS VEHICLE IS A ONE OWNER CAR THAT WAS GARAGED ALL ITS LIFE. IT WAS REGULARLY SERVICED BY A HYUNDAI DEALER. IT SHOWS NO SIGNS OF EXCESSIVE CORROSION IN ANY OTHER AREA OR PART. I AM OUTRAGED THAT HYUNDAI CHOSE TO LIMIT THE RECALL OF THESE VEHICLES TO SELECT STATES. THIS INCIDENT CLEARLY DEMONSTRATES THE PROBLEM IS NOT LIMITED TO VEHICLES EXPOSED TO CORROSIVE CHEMICALS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR