NHTSA Complaint #10924806 — 2007 MERCEDES BENZ ML350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10924806
Vehicle	2007 MERCEDES BENZ ML350
Component	ENGINE
Date of Incident	October 31, 2016
Date Filed	November 7, 2016
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

SERPENTINE BELT SYSTEM. WHILE DRIVING ON ROAD AT THE HIGHWAY SPEED, ONE OF THE IDLER PULLEYS LOCKED UP DUE TO THE FAILED BEARING, LEADING TO DAMAGING/BRAKING SERPENTINE BELT. THAT LED TO LOSS OF STEERING (LOSS OF POWER STEERING) AND OVERHEATING THE ENGINE. CREATED A VERY DANGER SITUATION AND LEFT MY FAMILY STRANDED MANY MILES AWAY FROM HOME. VERY COSTLY TOWING SERVICE AND REPAIR.

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