NHTSA Complaint #10924802 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10924802
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	October 16, 2016
Date Filed	November 7, 2016
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY 88 YEAR OLD MOTHER DRIVES THIS STEERING WENT OUT AS SHE WAS DRIVING IT DOES THIS WHEN IT WANTS TO. FORD CHARGED US $123 TO TELL US ITS THE STEERING COLUMN SENSOR AND WANTS $1,500 TO FIX SHE DOESN'T HAVE. SEEMS THIS IS A HUGE PROBLEM FORD DOESN'T WANT TO FIX. 40,000 MILE VECH THAT HAD EVER SERVICE DONE AT FORD AND ITS NOT SAFE TO DRIVE NOW.

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