NHTSA Complaint #10924693 — 2002 SUBARU IMPREZA SUSPENSION

Complaint Details

ODI Number	10924693
Vehicle	2002 SUBARU IMPREZA
Component	SUSPENSION
Date of Incident	November 4, 2016
Date Filed	November 7, 2016
Mileage	172,509 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I BROUGHT MY SUBARU IMPREZA 2001 WAGON IN FOR OIL CHANGE INTO MY SUBARU SERVICE ON 11/4/2016. I WAS INFORMED THAT THE FRONT SUBFRAME WAS RUSTY AND THEY COULD STICK A SCREW DRIVER THROUGH A HOLE. I WAS ABLE TO LEAVE WITH THE CAR BUT THEY WERE CONCERNED FOR THE FUTURE AND RECOMMENDED REPAIRING IF WE ARE KEEPING THE CAR. I HAVE ALREADY HAD THE CONTROL ARM REPLACED BEFORE THE CONTROL ARM RECALL ON THIS MODEL DUE TO EXCESSIVE RUST; LUCKILY IT BROKE IN A PARKING LOT AND NOT AT HIGH SPEED. THIS IS LOGICALLY THE SAME ISSUE WHERE THE FRONT SUBFRAME PART DID NOT GET TREATED WELL ENOUGH JUST LIKE THE CONTROL ARM THAT CAUSED THE RECALL. PLEASE MAKE SUBARU COVER THIS AS A RECALL. I WOULD LIKE TO KEEP THIS CAR FOR MORE YEARS TO COME, BUT THE COST OF THE SUBFRAME PART, THAT SHOULD NOT BE THIS RUSTED OUT, IS AS MUCH AS THE BLUE BOOK VALUE OF THE CAR. PLUS I SEARCHED UP "SUBFRAME" HERE ON THE SITE FOR SUBARUS FROM 2000 THROUGH 2005 AND FOUND 31 COMPLAINTS; AND THAT IS OBVIOUSLY PEOPLE THAT TOOK THE TIME TO COME TO THIS SITE. HOW MANY COMPLAINTS DOES IT TAKE TO HOLD A CAR COMPANY ACCOUNTABLE FOR A DEFECT THAT IS CLEARLY THE SAME ISSUE AS ANOTHER PART THAT HAS ALREADY BEEN RECALLED?

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