NHTSA Complaint #10924643 — 2004 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BOTH FRONTAL AIR BAGS DEPLOYED INADVERTENTLY CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT DID SUSTAIN INJURIES THAT REQUIRED MEDICAL ATTENTION DUE TO THE ACCIDENT. THERE WAS A POLICE REPORT FILED. THE VEHICLE WAS TOWED FROM THE SCENE OF THE ACCIDENT BACK TO THE CONTACTS HOME. THE VEHICLE WAS DEEMED TOTALED. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) UNTIL AFTER THE ACCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.