NHTSA Complaint #10924031 — 2005 FORD FOCUS

I BOUGHT MY CAR FROM THE ORIGINAL OWNER. I HAD TO BUY A RE-FURBISHED MOTOR, THE TIRES WERE SPLITTING AND THE SUSPENSION AND AIR CONDITIONER ALL NEEDED REPAIRING. WHEN I RECEIVED THE RECALL FROM DOT, [XXX], I IMMEDIATELY CONTACTED TALLAHASSEE FORD. THEY DENIED THERE WAS A RECALL AND I WAS MISTAKEN. MY VIN # WAS LISTED IN THE RECALL. I TRIED SEVERAL TIMES BUT FORD KEPT GIVING ME A RUN-AROUND AND THEY LIED. SO NOW, I HAVE APPARENTLY MISSED A DEADLINE WHICH WAS NOT LISTED ON THE ORIGINAL NOTICE TO ME. I AM A SENIOR CITIZEN AND THIS HAS REALLY STRESSED ME OUT AND IT REALLY MAKES ME NOT TO PURCHASE ANOTHER FORD FROM ANYONE. ON ETHICS ALONE, I SHOULD BE ABLE TO MAKE THEM DO WHAT THEY BASICALLY REFUSED BY LYING TO ME. IT WAS IN MOTION AND WENT TO THE SHOP WITHIN TWO WEEKS AFTER THE NOTICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR