NHTSA Complaint #10923812 — 2011 BMW X5
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10923812 |
| Vehicle | 2011 BMW X5 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 91,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
ON 21 OCT 16 AT APPROXIMATELY 3:10 PM, WHILE DRIVING ON ROUTE 30 IN HAMPSTEAD, MD AND APPROACHING A ROUNDABOUT AT 30 MILES PER HOUR, THE VEHICLE STALLED WITHOUT ANY WARNING LIGHTS ON THE DASHBOARD. LIGHTS WERE OPERABLE, BUT THE VEHICLE WOULD NOT RESTART OR DISENGAGE OUT OF PARK TO MOVE THE VEHICLE FROM ONCOMING TRAFFIC. THE VEHICLE WAS TOWED TO THE BMW DEALERSHIP. IF THIS HAD HAPPENED JUST 30 MINUTES BEFORE, WE WOULD HAVE BEEN ON AN INTERSTATE 795 TRAVELING AT 60 MPH. THERE WAS NOT COLLISION. AT THE BMW DEALERSHIP, THE SERVICE DEPARTMENT STATED IT WAS THE STARTER. THE STARTER WAS REPLACED BUT THE VEHICLE STILL WOULD NOT START. THE SERVICE MANAGER STATED THAT THE 'ENGINE HAS SEIZED UP' AND THE COST WOULD BE $17,000 TO TAKE OUT THE ENGINE AND REPLACE THE ENGINE. THE VEHICLE WAS LESS THAN TWO MONTHS OUT OF AN EXTENDED WARRANTY. WE ARE CONTACTING BMW AS THE VEHICLE WAS TRADED BECAUSE OF THE PROHIBITED COST OF REPAIRS. THE SYMPTOMS DISPLAYED MATCH THE PART 573 SAFETY RECALL REPORT 16V-746. *TR
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