NHTSA Complaint #10920425 — 2003 TOYOTA TACOMA

I HAVE A TOYOTA TACOMA 2003 TOOK IT IN FOR A RECALL ON THE SPARE TIRE CARRIER LIFT PLATE. TOLD THEM I HEARD OF RECALL OR SAFETY ISSUE ON THE FRAME, THEY SAID IT EXPIRED. LEFT THE TRUCK TO DO RECALL I TOOK IT IN FOR. THEY CALLED SAID COULDN'T DO THE RECALL I BROUGHT IT IN FOR BECAUSE THE FRAME WAS SO BAD, AND THAT THEY COULDN'T BELIEVE I WAS STILL DRIVING THE TRUCK AND THAT IT REALLY IS A SAFETY HAZARD. I ASKED WHY THEY COULDN'T DO THE FRAME SINCE IT WAS RECALLED OR A SAFETY ISSUE, AGAIN THEY SAY IT WAS EXPIRED. I ASKED IF HE HAD KIDS, HE SAID YES. ASK HIM IF FORMULA WAS TAKEN OFF THE SHELVES BECAUSE OF RECALL, AND A MONTH LATER WAS PUT BACK ON BECAUSE THE RECALL EXPIRED WOULD YOU STILL BUY IT. HE SAID SORRY HE DOESN'T MAKE THE RULES. HOW DOES A RECALL EXPIRE AND IF IT WAS A FACTORY DEFECT OR JUST A BAD PRODUCT THAT TOYOTA USED, WHY AREN'T THEY HELD ACCOUNTABLE? WENT ON LINE AND READ A FORUM AND THERE IS EVEN A CLASS ACTION SUITE ON THIS PROBLEM. AND ALSO EVEN AS OF TODAY TOYOTA IS STILL PRODUCING TOYOTA TACOMA WITH BAD FRAMES. I HAVE 7 GRANDCHILDREN WHO I HELP TO TAKE PLACES, NOW THEY ARE STRANDED AND MYSELF, BECAUSE MY TRUCK IS STILL AT THE DEALERSHIPS, BECAUSE THEY REFUSE TO FIX IT. PLEASE I'M ASKING TO HELP ME WITH THIS MATTER. DESPERATE IN PHILADELPHIA. UPDATED 01/11/2017*CT *TR